Sound Familiar?
Your IT support queue never shrinks. Every Monday morning brings a flood of password reset requests, VPN issues, and the same questions you've answered a thousand times. Your skilled technicians spend their days on tasks that could be automated, while strategic projects sit untouched. Employee satisfaction with IT is declining because response times are too slow—not because your team isn't working hard, but because there simply aren't enough hours in the day. You've built a knowledge base, but nobody uses it. You've created self-service portals, but employees still email directly or call the help desk. Every new hire adds more tickets, but budget constraints make it impossible to grow the support team proportionally. The repetitive nature of the work is driving your best people to look for other opportunities. You need a way to handle the volume without sacrificing quality or burning out your team.
AI agents that work for you 24/7.
Password Reset Agent
Handles password resets and account unlocks automatically through secure identity verification. Resolves the most common help desk request in under 2 minutes without technician involvement.
L1 Support Agent
Resolves routine IT issues through conversational troubleshooting. Walks employees through solutions, executes fixes remotely, and only escalates when human expertise is truly needed.
Employee Onboarding Agent
Automates IT setup for new hires. Creates accounts, provisions access, schedules equipment delivery, and guides employees through initial setup without technician hand-holding.
See it in action.
Here's what IT support looks like when AI agents handle the routine work:
Monday morning. Password resets and account lockouts from the weekend are already resolved. Your queue shows only issues requiring human judgment.
New hire starts. Your agent has already created their accounts, provisioned laptop access, and sent them a personalized IT setup guide.
Employee can't connect to VPN. Your agent diagnoses the issue through chat, identifies an outdated client, and walks them through the update.
Software installation request comes in. Your agent verifies the employee is approved, initiates the deployment, and confirms completion.
Outlook sync issue. Your agent gathers diagnostics, attempts standard fixes, resolves the problem, and documents the solution for future reference.
After hours, employees working late get immediate support. Common issues resolved instantly; complex problems queued for morning with clear status updates.
Your technicians tackle meaningful projects. Employees get faster support. Everyone wins.
Everything you need. Nothing you don't.
Automated Password Resets
Secure self-service password resets with identity verification. The number one help desk request, handled automatically.
Conversational Troubleshooting
AI-guided problem resolution through natural chat. Employees get help without waiting for a technician.
Ticket Deflection
Resolve issues before they become tickets. Employees get answers from AI instead of submitting requests.
ServiceNow Integration
Native integration with ServiceNow, Zendesk, Freshdesk, and Jira Service Management. Works with your existing ITSM.
Knowledge Base Enhancement
AI surfaces relevant knowledge articles during conversations. Your existing documentation finally gets used.
Analytics and Insights
Track resolution rates, common issues, and employee satisfaction. Identify patterns and optimize support processes.
Get started in minutes.
Connect Your ITSM
Integrate with ServiceNow, Zendesk, or your ticketing system. Your agent accesses tickets and knowledge bases instantly.
Configure Resolution Flows
Define how common issues should be handled. Password resets, software requests, access provisioning—all customizable.
Deploy to Employees
Add AI support to Slack, Teams, email, or your self-service portal. Employees get help where they already work.
Measure Impact
Track tickets deflected, resolution times, and employee satisfaction. See ROI within the first month.
“Password resets alone were consuming 20 hours of technician time per week. Now our AI agent handles them in seconds. Our team finally has time for projects that actually move the business forward.”
Maria
IT Director,Horizon Financial
Pick your server. We handle the rest.
Starter
2 vCPU · 2 GB RAM · 20 GB SSD
- Dedicated server
- All agent capabilities
- Any AI model (Claude, GPT, etc.)
- Management dashboard
- Email support
Pro
2 vCPU · 4 GB RAM · 50 GB SSD
- Dedicated server
- All agent capabilities
- Any AI model (Claude, GPT, etc.)
- More RAM & storage
- Priority support
Business
4 vCPU · 8 GB RAM · 100 GB SSD
- Dedicated server
- All agent capabilities
- Any AI model (Claude, GPT, etc.)
- High-performance server
- Dedicated support
Common questions.
The agent uses multi-factor identity verification before any password reset. It integrates with your identity provider and follows your security policies exactly.
Yes, because it's faster. Employees get immediate answers instead of waiting in a queue. We see 70%+ adoption rates within the first month.
Absolutely. We integrate with ServiceNow, Zendesk, Freshdesk, and Jira Service Management. Tickets, knowledge articles, and configurations sync automatically.
Seamless escalation to your human team with full context. The technician sees everything the AI tried, so they don't start from scratch.
Plans start at $49/month for your AI agent server. AI model usage is based on interactions. Most IT teams spend $100-300/month and save many times that in technician hours.
Explore more ways AI can help.
Ready to deploy?
Pick a plan, connect your AI provider, and have your agent running in minutes.