Sound Familiar?
Your inbox has 200 unread support tickets. Half of them are asking where their order is—information that's already in the tracking email you sent. Another quarter are asking about returns, sizing, or shipping times—questions answered on your website but nobody reads the FAQ. Your support team is drowning, response times have crept up to 48 hours, and angry reviews are starting to pile up. You've tried chatbots, but they can only handle the simplest questions and frustrate customers when they loop endlessly. Hiring more support staff is expensive, and training takes months. Meanwhile, every hour a customer waits for a response is another hour they might decide to dispute the charge or leave a one-star review. Your product is great. Your support experience is killing your growth.
AI agents that work for you 24/7.
Order Status Agent
Answers order tracking inquiries instantly by pulling real-time data from your shipping carriers. Provides delivery estimates, handles delay concerns, and proactively reaches out when shipments are stuck. Eliminates 50% of support tickets.
Customer Support Agent
Handles returns, exchanges, sizing questions, and product inquiries with full knowledge of your catalog and policies. Resolves issues in minutes instead of days. Escalates complex cases to your team with full context.
Pre-Sale Agent
Answers product questions, provides recommendations, and addresses purchase hesitation. Helps customers find the right product and complete their order. Recovers abandoned carts with personalized outreach.
See it in action.
Here's what changes when AI agents handle your e-commerce customer service:
A customer in London wants to know when their order will arrive. Your agent checks the carrier API and responds with the exact delivery window in 30 seconds.
Your team logs in to find 40 new tickets. But 25 of them were already resolved overnight by your AI agent. They focus on the remaining complex issues.
A customer wants to exchange a medium for a large. Your agent checks inventory, processes the exchange, and sends the return label. Resolved in under 2 minutes.
Someone browsing your site asks if the jacket runs true to size. Your agent provides measurements and recommends a size based on their input. They complete the purchase.
A shipment is delayed due to weather. Your agent proactively emails affected customers with updates and offers a discount code for the inconvenience.
Cart abandonment emails go out. A customer replies asking about shipping times. Your agent responds instantly and the customer completes checkout.
Tickets resolved in minutes, not days. Customers get instant answers. Your team handles the exceptions, not the routine.
Everything you need. Nothing you don't.
Order Tracking
Real-time order status from all major carriers. Customers get instant answers without waiting for your team.
Returns & Exchanges
Process returns and exchanges automatically. Generate labels, check inventory, and update orders.
Product Knowledge
Full catalog expertise. Answers sizing, materials, compatibility, and recommendation questions.
Shopify Integration
Deep integration with Shopify, WooCommerce, BigCommerce, and major e-commerce platforms.
Cart Recovery
Engages abandoners with personalized messages and answers purchase hesitation questions.
Multi-Channel Support
Handles email, chat, SMS, and social messages from one unified inbox.
Get started in minutes.
Connect Your Store
Integrate with Shopify, WooCommerce, or your e-commerce platform. Your agent accesses orders, products, and customer data.
Load Your Policies
Add your return policy, shipping info, and FAQ content. Your agent learns your brand voice and guidelines.
Activate Support Channels
Connect email, chat, and SMS. Your agent starts handling inquiries immediately.
Watch Tickets Disappear
Most routine tickets resolve automatically. Your team focuses on VIP customers and complex issues.
“We went from 48-hour response times to under 5 minutes. Our CSAT score jumped from 3.2 to 4.7 stars. The AI handles 70% of tickets completely, and the ones it escalates come with full context so our team resolves them faster too.”
Emily
Head of CX,Coastal Threads
Pick your server. We handle the rest.
Starter
2 vCPU · 2 GB RAM · 20 GB SSD
- Dedicated server
- All agent capabilities
- Any AI model (Claude, GPT, etc.)
- Management dashboard
- Email support
Pro
2 vCPU · 4 GB RAM · 50 GB SSD
- Dedicated server
- All agent capabilities
- Any AI model (Claude, GPT, etc.)
- More RAM & storage
- Priority support
Business
4 vCPU · 8 GB RAM · 100 GB SSD
- Dedicated server
- All agent capabilities
- Any AI model (Claude, GPT, etc.)
- High-performance server
- Dedicated support
Common questions.
Plans start at $49/month for your AI agent server. AI usage scales with support volume. Most e-commerce businesses spend $100-300/month and save significantly more in support costs.
Yes. We offer deep integration with Shopify, WooCommerce, BigCommerce, and Magento. Your agent can access order data, process returns, and update customer information.
Your agent knows when to escalate. Complex issues get routed to your team with full conversation history and customer context. Nothing falls through the cracks.
Yes. AI agents communicate fluently in dozens of languages. Customers get support in their preferred language without hiring multilingual staff.
We integrate with major helpdesk platforms. Tickets flow through your existing system, and your agent works alongside your team within your current workflow.
Explore more ways AI can help.
Ready to deploy?
Pick a plan, connect your AI provider, and have your agent running in minutes.